- DISCREET PACKAGING We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. We don’t put any indication of a product name in the package on the packaging box*. This ensures complete privacy of your order and safeguards the quality and packaging of your order. An invoice needs to be sent along with the package due to various states/courier regulations. Generic name of the book(s) will be mentioned on the invoice.
We will dispatch orders within 48 working hours and takes minimum of 7-10 days (depending on the location)as the books are sent through Surface courier/ India Post. A buyer should inform by email at ([email protected]) if the product is not delivered,but delivery time may differ due to the Govt.'s Zonal classification of Green, Orange and Red Zones.For orders which are placed using Debit Card / Credit Card / Net Banking Payment Option and are under Verification, the service delivery shall be applicable post thepayment has been verified.
- Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing a contact number for delivery. (The courier may or may not contact you before coming – that is something we have no control over)
- Delivery to certain areas eg. North-Eastern states, J&K, Remote areas in Hills, etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons, etc.
- In the case of cities dealing with law and order situations, the delivery of courier might get temporarily affected.
Please note: Currently, we do NOT deliver outside the territory of the Republic of India.
- We shall be sending the tracking URL (on registered mobile number or Email ID) of the courier after we dispatch your order from our side so that you can track the delivery yourself also.
We have a tie-up with leading courier service providers in India like
- DTDC, Speed-Post, Ekart, Delhivery etc.