Replacement Policy

Books that are purchased can be replaced subject to certain conditions mentioned below:

  • Books purchased online will be replaced only if received in a damaged, soiled/misprinted condition or wrong consignment is received. The information through email, about this has to be made within 7 days of receiving the order on email id: booksorder@madeeasy.in
  • Replacement of books purchased from anywhere else has to be notified with details on the email id: infomep@madeeasy.in along with the documentary proof of the purchase.
  • Any complaint related to books received as part of Classroom Study Course package will be handled by the respective issuing centre only.
  • The decision of replacement is subjected to the sole discretion of the management.