Books that are purchased can be replaced subject to certain conditions mentioned below:
Books purchased online will be replaced only if received in a damaged, soiled/misprinted condition or wrong consignment is received. The information through email, about this has to be made within 7 days of receiving the order on email id: firstname.lastname@example.org
Replacement of books purchased from anywhere else has to be notified with details on the email id: email@example.com along with the documentary proof of the purchase.
Any complaint related to books received as part of Classroom Study Course package will be handled by the respective issuing centre only.
The decision of replacement is subjected to the sole discretion of the management.